Connect JTL-Wawi & Freshdesk – All Order Data Directly in Support Tickets

Save time in customer service: With the JTL-Wawi Freshdesk Connector, you see orders, payments, and shipping status immediately in every ticket – without switching systems.

GDPR-compilant

Setup in minutes

Ticket view with shipping info

Connect JTL-Wawi & Freshdesk – All Order Data Directly in Support Tickets

Save time in customer service: With the JTL-Wawi Freshdesk Connector, you see orders, payments, and shipping status immediately in every ticket – without switching systems.

GDPR-compilant

Setup in minutes

Ticket view with shipping info

Connect JTL-Wawi & Freshdesk – All Order Data Directly in Support Tickets

Save time in customer service: With the JTL-Wawi Freshdesk Connector, you see orders, payments, and shipping status immediately in every ticket – without switching systems

GDPR-compilant

Setup in minutes

Ticket view with shipping info

Why a Connector Between JTL-Wawi and Freshdesk is Essential?

Many support teams face these challenges:

Constantly switching between JTL-Wawi and Freshdesk

Delayed responses due to missing data

Unhappy customers from long wait times

High training effort for support staff

The JTL-Wawi Freshdesk Connector – Everything at a Glance

With our integration, bring all relevant order data directly into Freshdesk. Your support team immediately sees:

Order number & order status

Payment information

Delivery & shipping status

Invoices & credit notes

Puzzle JTL Integration

The JTL-Wawi Freshdesk Connector – Everything at a Glance

With our integration, bring all relevant order data directly into Freshdesk. Your support team immediately sees:

Order number & order status

Payment information

Delivery & shipping status

Invoices & credit notes

The JTL-Wawi Freshdesk Connector – Everything at a Glance

With our integration, bring all relevant order data directly into Freshdesk. Your support team immediately sees:

Order number & order status

Payment information

Delivery & shipping status

Invoices & credit notes

Result: Faster responses, happier customers, and less stress in support.

Puzzle JTL Integration

Result: Faster responses, happier customers, and less stress in support

Features of the JTL-Wawi Freshdesk Connector

Seamless integration

Direct connection between JTL-Wawi and Freshdesk

Real-time synchronization

Always up-to-date data in the ticket

Order overview in the ticket

No more duplicate searches

Document links

Invoices & delivery notes instantly accessible

GDPR-compliant & secure

Your data remains protected end to end

Ready in minutes

No complex setup required

Ready to Start in 3 Steps​

No complex setup, ready to use in minutes

1. Connect the connector

Guided setup with clear instructions

2. Enter login credentials

Secure authentication with SSL

3. Start immediately

See order data right inside the ticket

See how it works!

Flexible Plans for Every Business Size

All plans include a free trial period & support

Flexible Plans for Every Business Size

All plans include a free trial period & support

Flexible Plans for Every Business Size

All plans include a free trial period & support

FAQ

Does the connector work with my JTL-Wawi version?

Yes, we support all current JTL-Wawi versions.

How long does setup take?

Usually just a few minutes – our setup is simple and fast.

Are my data secure?

Yes, the connection is SSL-encrypted and fully GDPR-compliant.

Can I test the connector?

Of course – you can try a free demo version.

Start Now and Take Your Customer Service to the Next Level

With the JTL-Wawi Freshdesk Connector, connect your systems, reduce support workload, and make customers happier

Roboter mit JTL Puzzle

Start Now and Take Your Customer Service to the Next Level

With the JTL-Wawi Freshdesk Connector, connect your systems, reduce support workload, and make customers happier

Roboter mit JTL Puzzle

Start Now and Take Your Customer Service to the Next Level

With the JTL-Wawi Freshdesk Connector, connect your systems, reduce support workload, and make customers happier

Roboter mit JTL Puzzle